Payment & Service Policy
HairSollutionz Studio Service Policies
At HairSollutionz Studio, we value your time, your trust, and your commitment to self-care. To ensure every client receives the best experience, please review our salon policies below.
Appointments & Scheduling
• All services are by appointment only unless otherwise noted.
• A non-refundable deposit may be required to secure your appointment. This deposit will be applied toward your final balance.
• Please arrive 10–15 minutes early to allow time for check-in. Arriving late may shorten your service or require rescheduling.
Cancellations & No-Shows
• We kindly ask for at least 48 hours’ notice for cancellations or reschedules.
DEPOSITS ARE MANDATORY
• No-shows or same-day cancellations may result in loss of deposit and/or a cancellation fee.
• After repeated no-shows, future bookings may require full prepayment.
Payments
• We accept cash, debit/credit cards, and electronic payments (Apple Pay, CashApp, etc. if applicable).
• Remaining balances are due at the completion of your service.
• Prices vary depending on hair length, thickness, and style complexity.
Children & Guests
• For the comfort of all clients, please do not bring extra guests unless they are receiving a service.
• Children are welcome only if they are scheduled for an appointment.
Hair Preparation
All services include a shampoo. Please do not shampoo your hair before your visit.
• Please arrive with your hair clean, detangled, and product-free unless your service includes a wash.
• Additional fees may apply for detangling, deep cleansing, or excessive product removal.
Service Guarantee & Adjustments
• Our goal is for you to leave loving your look! If you are unsatisfied, please contact us within 48 hours of your service so we can address your concern.
• No refunds will be issued, but adjustments may be offered at the stylist’s discretion.
Health & Safety
• If you are experiencing scalp conditions, open wounds, or lice, we cannot perform services and may need to reschedule your appointment.
• We follow strict sanitation practices for all tools and work areas.
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✨ At HairSollutionz Studio, your beauty and satisfaction are our top priority. Thank you for respecting our policies so we can continue providing excellent service!